Improve Uptime by Designing Diagnostics Into the Controls Architecture
Many machine downtime events are not caused by a single failed component. They are the result of limited diagnostics, difficult fault isolation, and increasing electrical complexity.
What OEMs Need to Solve
- Wiring-related issues can require significant troubleshooting effort when technicians must isolate faults across harnesses, connectors, sensors, attachments, control modules, and machine-state conditions.
- Limited machine-state visibility can increase dealer diagnostic time because technicians may not know whether a fault is caused by wiring, software logic, an operator command, a sensor input, or a subsystem condition.
- Attachment-related issues become harder to isolate when attachment controls, auxiliary hydraulics, operator inputs, and diagnostic feedback are not integrated into the broader machine architecture.
- Faster fault isolation helps dealers reduce troubleshooting time, return machines to work sooner, and protect customer confidence in the platform.
Why It Matters
The faster technicians identify the problem, the faster the machine returns to productive work.
HED’s Approach
HED helps OEMs improve uptime by designing diagnostics and serviceability into the controls architecture from the start. CAN-based communication, distributed intelligence, machine-state visibility, and fault reporting help technicians identify issues faster and reduce the time spent tracing wiring, isolating attachment faults, or troubleshooting intermittent electrical problems.
- Provide clearer fault information through displays, diagnostics, and control modules.
- Improve visibility into machine-state logic, attachment circuits, and subsystem behavior.
- Reduce service complexity by simplifying wiring and architecture.
- Help dealers and technicians isolate faults faster and return machines to work sooner.
Help Technicians Isolate Faults Faster
Whether you’re designing a new platform or evolving an existing one, a system-level review can help identify opportunities for smarter machine diagnostics. Request a System Architecture Review
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